We’ve working with Invosys for almost a decade. Now we’re taking it to the next level...
This next phase of our partnership is about delivering exactly what UK call centres need: resilient, round-the-clock support and smarter tools that keep operations moving, no matter the volume.
Together, we’re bringing more muscle to the table. More expertise, more agility, and better outcomes for businesses that can’t afford dropped calls or clunky routing.
Here’s what this expanded partnership means in practice:
- 24/7 availability with expert support you can rely on
- Smarter call management with Invosys’ industry-leading Number Manager
- Smoother handling for high-volume inbound traffic
- Two homegrown providers combining forces to raise the bar
“We’re thrilled to take our partnership with Intercity to the next level. This enhanced collaboration allows us to better serve our customers and partners by combining our advanced telecom solutions with Intercity’s trusted service delivery and support.” - Jane Anderson, CEO of Invosys
Who are Invosys?
Invosys are one of the UK’s most forward-thinking telecoms providers. They specialise in cloud-based voice solutions that are flexible, scalable, and built for the real world. Whether it’s advanced routing, smart analytics or powerful number management, they give businesses the tools to stay connected and in control.
They move fast, focus on impact, and keep customers front and centre. Exactly the kind of partner we want at our side. We bring the trusted service delivery and long-standing support expertise. They bring the tech. Together, we’re building something better.
“We’re seeing growing demand for reliable, high-performing inbound call centre infrastructure. Together with Invosys, we’re making that a reality, helping businesses of all sizes deliver a better customer experience, 24/7.” - Neil Rampe, Chief Commercial Officer
That demand isn’t slowing down. Businesses need call centre infrastructure that’s resilient, easy to manage, and ready for anything. With this renewed commitment, we’re doubling down on making that happen.
Need to modernise your call handling or streamline how you manage high volumes? Speak to our teams today and find out how our joint solution can unlock more value for your business.
