Doing more for our customers
We get it - mobile should empower, not frustrate.
Most business mobile plans are bloated, rigid, and overpriced.
You’re stuck in contracts that don’t flex with your team. You’re paying for data you don’t use - or worse, getting stung by overages.
We get it. You need mobile that’s simple, scalable, and smart.
Why trust us?
- 40 years in business communications
- Trusted by over 1,000 UK organisations
- Proven savings through consultative audits
- +93 NPS score showing consistently high customer satisfaction
DON'T JUST TAKE OUR WORD FOR IT
More than 1,000 UK organisations trust us to manage and optimise their business mobiles, from spend control to network performance. With an NPS of +93, our customers tell us we’re delivering the service, savings, and support they expect.
I would happily recommend Intercity to anybody for both mobiles and an IT solution. Intercity are a really good fit for our company size. It pays to work with a similar size organisation to get that personal Account Management, as often with larger telecommunications companies, you can just become a ticket. Intercity have the flexibility we strive for as a business, they fit the right size solution for the customer, they offer efficient solutions for our fast-paced organisation and they support the growth of our business.
HOW WE MAKE MOBILE WORK FOR YOU:
BOOK A FREE SAVINGS REVIEW
We audit your current mobile setup - no strings attached.
GET A CLEAR, CUSTOM PLAN
We show you exactly where you can save and improve.
SWITCH WITH CONFIDENCE
We handle the transition. You stay connected, supported, and in control.
BENEFITS OF OUR APPROACH
Before making any recommendations, our specialists take time to understand your current mobile contracts, usage, estate, billing and business priorities. Once we know how your organisation works and what your teams need, we build a tailored mobile strategy designed around cost control, continuity and future growth.
The result - we remove the uncertainty from switching or optimising your mobile services and give your people a smarter, more dependable way to stay connected and productive.
Freedom to work anywhere
Advanced devices and multi-network coverage from O2, EE and Vodafone keep your teams connected wherever business takes them, with 24/7 UK support when they need it.
Predictable costs, zero surprises
Lower monthly costs, real-time usage insights, and a management portal that gives you full visibility and control - so you stay on top of spend with no unwanted shocks.
Security that scales with you
Protection across every device, with MDM and threat defence built in - giving you secure mobility that grows with your organisation without adding operational strain.
Support that feels like part of your team
A dedicated customer service manager backed by 24/7 UK support, simple consolidated billing, and plans that scale smoothly as your needs evolve.
YOUR EXPERT PARTNER IN BUSINESS MOBILE
For over 40 years, Intercity has helped UK businesses communicate smarter. Our mobile solutions combine deep expertise with a team that genuinely cares about your outcomes, solving real problems and helping your teams stay connected and productive.
DON'T LET POOR MOBILE HOLD YOUR BUSINESS BACK.
You’ve worked hard to keep your teams productive - but outdated mobile solutions can undo that progress fast.
Rising costs with no visibility or control
When you’re locked into rigid contracts and unclear billing, costs spiral without warning. Without real-time usage insights, you’re left guessing where the money goes - and paying for services you don’t need.
Teams frustrated by patchy coverage and dropped calls
Every missed call or dead zone slows your business down. Poor coverage means lost opportunities, unhappy customers, and employees who can’t do their jobs effectively when they’re on the move.
Hours wasted chasing slow, generic support
When something goes wrong, you need answers fast. Instead, you’re stuck in call centre queues, repeating your details to someone who doesn’t understand your setup. That’s time you’ll never get back.
FREQUENTLY ASKED QUESTIONS
Which networks do you offer?
Vodafone, O2 & EE. If you’re based in and around just one location, we’ll advise on the network that offers the best value and the best coverage for that area. If you’re spread over several locations, we’ll explain the best networks for each one, and we’ll provide a multi-network package for you.
We were one of the first Vodafone business providers way back at the dawn of mobile technology, and we’ve built and maintained strong network relationships in the time since.
What tariffs do you offer?
We’re not a reseller or dealer, so we tailor tariffs to your exact requirements, and these can change whenever you want them to. We aren’t a middle-man, and we don’t deal with any – you’ll always talk directly to us.
We make these efforts because, in our view, you should pay for what you need and what you use – and nothing more. You shouldn’t have to compromise to fit into a certain cost bracket. Talk to us, and we’ll find a package that suits you.
What level of customer service do you offer?
We have a leading NPS score consistently above +93. Our customer service team is proactive and pre-emptive, not reactive. We avoid problems before they even get chance to become problems.
You can also reach us whenever you need support, because we understand that your business never really closes.
Do you have a customer portal?
Yes, and you can access it 24/7.
It gives you everything you need to manage your mobile strategy: a dashboard to show user activity at a glance; all of your invoices in one place (summary and itemised); subscription management for controlling user access and launching new functions and features; custom alerts for usage thresholds; a full range of reports and insights.
Do you offer mobile device management (MDM)
Yes, Choose from a range of our robust mobile protection options that help to keep your network and your data safe. We’re partnered with Android Enterprise Essentials for entry level solutions, SOTI for full MDM and Check Point for threat defence.
In the age of remote working, BYOD, CYOD and COPE policies, it’s easier than ever for unsecured devices to be compromised – so we make sure yours can’t be.
Application management, access restriction, feature control, enforced use of passcodes, remote lock-and-wipe – and plenty more. We’ve made every consideration and offer them all to you.