It’s easy to become haunted by your ringtone when fielding users calls nonstop. A managed service desk hands that problem over to us - so you can focus on those strategic projects.
YOUR SERVICE DESK, OUR PEOPLE
It’s no secret that business productivity relies on your people staying connected. But there’s more pressing projects at hand than a password reset.
That’s where we can help. Whether it’s rolling out patches, fixing connectivity issues or helping your users with hardware faults - our team becomes an extension of yours. We’ll keep your people secure, protected and connected - so they can focus on what they do best.
EXPLORE OUR MANAGED IT SERVICES
When things go wrong, your IT support is the glue that holds everything together. Support from Intercity can mean your business doesn’t have to stop, with an industry-leading 6 minute response time, your teams can get back to what they do best in no time.
Get help managing your users, applications and infrastructure to meet the constantly changing needs of your business without the headaches of internal resourcing.
Level up your IT support with expertise from our technical specialists. Introducing expertise from outside your business can help your in-house teams upskill and view your current operations through a new lens.
Managed IT Support
Constantly evolving IT needs the evolving support to match. It’s our business to solve your biggest challenges and to ensure your organisation is flexible and agile enough to operate from anywhere.
INTERCITY. DO MORE
‘Outstanding levels of Workplace Engagement’ - yup sounds like us. Check out our new 2 Star Accreditation.
Certifications & Frameworks
ISO? Check. Crown Commercial Service? Check. Cyber Essentials Plus? Check. Phew.
Do More culture
It’s our rallying cry. We’re obsessed with how we can do more with tech to improve ourselves and our clients.
Our team is your team. We don’t just stop at supplying solutions and services, we partner with ambitious people like you.
MANAGED SERVICES STORIES
Intercity is a valued strategic partner and have been for many years. They truly understand our business and our customers. They work hand in hand with our colleagues, delivering specialist resources and managed service capability, enabling us to Do More for our customers and their people.
With Intercity’s MPLS networks, rapid connectivity and innovative Touch Technology platform, we’re able to bridge the gap between all of our stores, allowing us to function as one business. It has helped to create an integrated approach to reinvigorating the retail experience for our customers, particularly as we open our more high-end superstores across the country.
We’re truly grateful for the life-saving work that Intercity Technology has helped us deliver over the past seven years.
In a multi-device, multi-location world you need IT support you can rely on.
Those calls about turning it off and on again! Leave them to us.
Monitoring, Patching & Management
Without patch management you're leaving your office door wide open.
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