Is your IT infrastructure giving you a headache? Let Intercity take away the noise so your team can Do More. From maintaining your current operations to providing 24/7 monitoring and everything in between, we'll design a bespoke solution fit for the needs of your business.

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    When it comes to your IT services, we know it's about more than just keeping the lights on.

    We make it our business to understand yours, let us help transform your operations to ultimately save you time and money.

    From outsourcing your IT helpdesk to storing your hardware in a state of the art UK-based data centre, we'll create a tailor-made solution to fit your bespoke needs. 

    Sounds too good to be true? With over 35 years of experience across a wide range of businesses in both the public and private sector, we know a thing or two about being a hands-on managed services provider. Just think of us as an extension of your business.

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    EXPLORE OUR MANAGED IT SERVICES AND TRANSFORM YOUR ENTERPRISE

     

     

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    Service desk benefits

    When things go wrong, your IT support and resource is the glue that holds everything together. Support from Intercity can mean your business doesn’t have to stop, with an industry-leading 6-minute SLA response time, your teams can get back to what they do best in no time.

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    Outsourced workplace

    Get help managing your users, applications and infrastructure to meet the constantly changing needs of your business without the headaches of internal resourcing. Outsource your IT worries to us and experience a strategic approach that propels your business forward.

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    Specialist IT Support

    Level up your IT support with expertise from our technical specialists. Introducing expertise from outside your business can help your in-house teams upskill and view your current operations through a new lens, allowing you to focus on your business priorities and strategy.

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    Colocation, Colocation

    Ensure total security and resilience of your data and no single point of failure with colocation services by Intercity.  We offer businesses like yours a  cost-effective and secure solution by housing your servers and IT infrastructure in a shared data centre environment, boosting reliability and scalability.

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    Our partners

    Juniper
    Microsoft
    aruba
    Checkpoint
    Cisco
    o2 Business
    Veeam
    Virgin Media Business
    Virtual1
    Vodafone
    Puzzel
    BT Wholesale
    PCCW
    Verizon
    Gamma
    Invosys
    Data Select
    SOTI
    Freshwave
    Cyglass
    PenTest People
    Teamwork IMS
    EE

    MANAGED IT FAQ'S

    Getting the right Managed Service Provider for your business is important. We know you need a clear understanding of the scope of services provided and how your business will benefit.  

    How do you ensure the security of our sensitive data?

     

    Security is our top priority. We employ robust cybersecurity measures, including advanced encryption protocols, regular security audits, and strict compliance with industry regulations. Our team is dedicated to safeguarding your sensitive data, and in the rare event of a security incident, we have well-defined protocols for immediate response and resolution.

    What is your response time for technical support and issue resolution?

    Our commitment to your business's success includes rapid technical support. Our streamlined issue resolution process ensures that any challenges are addressed promptly, minimizing downtime and keeping your operations running smoothly.

    Can I customize the Managed IT services to suit our specific business needs?

    Every business is unique so your service solution should be too. Whether you need additional cybersecurity measures, specialised support, or unique software integrations, we work with you to create a customised solution that aligns perfectly with your business goals.

    INTERCITY. DO MORE

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    NPS Score

    Our customers feel the love. Not to blow our own trumpet, but an NPS score of +93 is worth shouting about, right?
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    Best Companies

    ‘Outstanding levels of Workplace Engagement’ - yup sounds like us. Check out our new 3 Star Accreditation.

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    People Power

    Our secret sauce. The tech we use is top notch, but it’s our people that make us special.
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    Certifications & Frameworks

    ISO? Check. Crown Commercial Service? Check. Cyber Essentials Plus? Check. Phew.

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    Do More culture

    It’s our rallying cry. We’re obsessed with how we can do more with tech to improve ourselves and our clients.

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    Partner Up

    Our team is your team. We don’t just stop at supplying solutions and services, we partner with ambitious people like you.

    CALCULATE YOUR IT SUPPORT COSTS

    Curious to find out how much value an Intercity Outsource IT Service can bring to your organisation? Hit the button below.

    Compare plans & pricing

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      MANAGE YOUR RESOURCES

     

    IT Outsourcing

    Get precious hours back for important projects by entrusting us with your infrastructure

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