What does the rise of flexible working in law firms mean for the IT team?
Unified Communications /

3 minute read

What does the rise of flexible working in law firms mean for the IT team?

The traditionally long hours, high pressure and poor work/life balance in the legal profession are...

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Four ways a connected contact centre can ease retailers’ peak pressures
Unified Communications /

2 minute read

Four ways a connected contact centre can ease retailers’ peak pressures

Today, over 90% of shoppers expect to receive updates on their online orders. That’s a huge...

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4 ways to get the most out of your IT budget
Unified Communications /

3 minute read

4 ways to get the most out of your IT budget

A trend we are seeing in 2018 is for increasing demand for solutions comprising multiple products...

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Touch Technology Cloudphone App Features
Unified Communications /

1 minute read

Touch Technology Cloudphone App Features

Given that you can control Touch Technology via a browser, it may seem a little odd that anyone would want a TT Cloudphone app - but in the course of...

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How to select a UC platform: 5 questions to ask
Unified Communications /

3 minute read

How to select a UC platform: 5 questions to ask

If you’d like to improve your business with enhanced communication tools, it is probably time to deploy an alternative telephony and communication...

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What's the difference between cloud, on-prem and hybrid UC?
Unified Communications /

4 minute read

What's the difference between cloud, on-prem and hybrid UC?

Unified Communications (UC) empowers people to connect, communicate and collaborate safely and efficiently, regardless of location or device. Helping...

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Driving the charity sector forward through innovation
Unified Communications /

2 minute read

Driving the charity sector forward through innovation

Paul Jones, from Intercity Technology, helped The Salvation Army to take its retail arm into the future, by showing them how technology is changing the...

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Midlands Business Insider - More than just a phone
Unified Communications /

Midlands Business Insider - More than just a phone

At Intercity, we’re always keen to be part of the dialogue around how telephony is evolving and with the help of technology, how it's getting easier for...

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3 ways unified communications empowers a mobile workforce
Unified Communications /

2 minute read

3 ways unified communications empowers a mobile workforce

How attached are you to your mobile phone? The Bolton News recently reported that mourners were being urged to take care at Overdale Crematorium owing to...

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