Doing more for our customers
Your fleet is growing, is control keeping up?
Without a clear view of what devices exist, where they are and who is responsible for them, IT teams are forced into reactive support, manual processes and constant firefighting.
Intercity Device Lifecycle Management changes that. We deliver a fully managed service covering device procurement, enrolment, deployment, support, recovery and disposal, giving you complete visibility and control across your entire estate. Every device is tracked, managed and accounted for, creating a single, reliable source of truth across IT, finance and operations.
By managing the lifecycle end to end, we help you eliminate unused or idle devices, reduce unnecessary upgrades and recover value from equipment at the end of its life. Automated build and direct-to-user delivery ensure employees receive devices quickly and consistently, while rapid replacement and structured support minimise downtime and keep your teams productive.
WHO IT'S FOR:
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Organisations with large or growing mobile device estates
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Businesses with frequent starters, leavers or device refresh cycles
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IT teams dealing with poor visibility, manual processes or device admin overload
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Environments where lost, idle or untracked devices are driving cost and risk
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Organisations with compliance, audit or security requirements around devices
KEY BENEFITS:
- Take control of your device estate
Know exactly what devices you have, where they are and who is responsible for them - Reduce wasted spend
Eliminate unused devices and avoid unnecessary upgrades through better lifecycle control - Lower risk and improve security
Ensure devices are recovered when employees leave and managed securely throughout their lifecycle - Cut IT admin and operational overhead
Remove manual processes around setup, tracking, support and recovery - Get devices to users faster
Improve onboarding with consistent deployment and rapid replacement when issues arise - Create accountability across the business
A single source of truth for IT, finance and operations with full visibility and reporting
WHAT'S INCLUDED?
End-to-end device lifecycle management
Procurement, staging and configuration. Enrolment into management platforms. Direct-to-user delivery and deployment.
Lifecycle visibility and asset control
Centralised inventory and asset tracking. Real-time lifecycle status and reporting. Full accountability across your estate.
Support, repair and replacement
Rapid device replacement and repair handling.
Ongoing support throughout the lifecycle.
Reduced downtime for end users.
Leaver and recovery management
Structured device return and recovery processes. Secure wipe and compliance handling. Reduced loss and orphaned assets.
End-of-life and value recovery
Secure disposal and recycling. Buy-back and value recovery options. Support for ESG and compliance objectives.