Network monitoring and IT managed services

Network monitoring and management services

Our end-to-end managed services are designed to support and secure your architecture, protecting your IT investment in the most appropriate way for your business. With BYOD and increased business mobility posing fresh IT challenges, we offer holistic services including support, maintenance, monitoring and reporting and network management. Our services provide total peace of mind that our ISO-accredited UK-based 24/7 operations centre is protecting you around the clock.

Free up your IT people

Our managed services allow you to free up your valuable team members to support your business better. We manage your technology, networks and infrastructure, enabling you to better manage budgets and your people.

Management Data Sheet

Maximise IT availability and performance

We monitor your IT environment so we can detect and diagnose any issues, and escalate where necessary. We let you manage your devices while we monitor your availability.

Monitoring Data Sheet

Always support your people

Our managed service desk provides additional technical support to your end users, delivering expert knowledge about your IT infrastructure

Service Desk Data Sheet

One central point of contact

Our 24/7 remote support service is the ideal supplement to in-house IT support, without the expense and disruption of employing staff round the clock.

Remote Support Data Sheet

“Intercity really understands our needs and the issues that local authorities face on a day-to-day basis. The extra level of support that Intercity provides, on top of providing the licences, allows us to concentrate on our key focus – serving our constituents.”

Head of Service Delivery

Essex County Council

Why managed services?

Managed services provide a complete end-to-end solution which enhances your experience of your IT infrastructure. Whether you need onsite maintenance of your equipment, remote support for non-critical devices, real-time infrastructure monitoring, management of your network or a central service desk. We can monitor, manage, secure and proactively protect your entire infrastructure, letting your people get back to business.

Download the Managed Services Fact Sheet