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3 Unified Communications Market Trends to Watch in 2021
Future of Work /

2 minute read

3 Unified Communications Market Trends to Watch in 2021

What does the year ahead have in store for unified communications? It’s a tough one to answer,...

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Why VoIP is key to any work from home strategy
Unified Communications /

2 minute read

Why VoIP is key to any work from home strategy

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4 remote working tools your teams need right now
Networking /

2 minute read

4 remote working tools your teams need right now

The COVID-19 pandemic is forcing businesses across the world to change how they operate. Entire...

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Intercity Offers New COVID-19 Support Package
Intercity Unified Communications /

1 minute read

Intercity Offers New COVID-19 Support Package

COVID-19 is forcing businesses across the world to move to a remote working environment with very little warning. Most won’t have prepared for this sudden...

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What does the rise of flexible working in law firms mean for the IT team?
Unified Communications /

3 minute read

What does the rise of flexible working in law firms mean for the IT team?

The traditionally long hours, high pressure and poor work/life balance in the legal profession are common talking points in 2019. With a goal to improve...

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Four ways a connected contact centre can ease retailers’ peak pressures
Unified Communications /

2 minute read

Four ways a connected contact centre can ease retailers’ peak pressures

Today, over 90% of shoppers expect to receive updates on their online orders. That’s a huge proportion of your contact centre’s time and resources...

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Why Move to SIP and VoIP From my ISDN and Analogue Lines?
Unified Communications ISDN Switch off /

3 minute read

Why Move to SIP and VoIP From my ISDN and Analogue Lines?

As I am sure you have heard, BT has announced it will be switching off its PSTN and ISDN networks in 2025 with the phase-out already well under way. So,...

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4 ways to get the most out of your IT budget
Unified Communications /

3 minute read

4 ways to get the most out of your IT budget

A trend we are seeing in 2018 is for increasing demand for solutions comprising multiple products rather than like-for-like replacements of individual...

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Touch Technology Cloudphone App Features
Unified Communications /

1 minute read

Touch Technology Cloudphone App Features

Given that you can control Touch Technology via a browser, it may seem a little odd that anyone would want a TT Cloudphone app - but in the course of...

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