Microsoft 365 Service Disruption – We're Monitoring the Situation
Service status: Microsoft 365 experiencing service degradation
Microsoft is currently reporting a service disruption affecting multiple Microsoft 365 services. This may prevent some users from accessing services or cause intermittent connectivity issues.
Which services are affected?
Microsoft has identified the following services as potentially impacted:
- Exchange Online (Outlook and email)
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
What's happening?
Microsoft has reported that a number of servers have unexpectedly become unavailable, resulting in increased demand on the remaining infrastructure.
As a result, some users may experience difficulties connecting to Microsoft 365 services.
What is Microsoft doing?
Microsoft is actively investigating the cause of the disruption and working to restore service availability.
As part of its recovery efforts, Microsoft has:
- Paused all deployments and configuration changes while investigating potential contributing factors.
- Identified and begun investigating the server availability issues.
- Redirected traffic for some services away from affected infrastructure to help reduce the load.
- Continued working on further traffic movements to minimise customer impact.
What does this mean for you?
Depending on the services you use, you may experience intermittent access issues, connectivity problems or difficulty accessing Microsoft 365 applications.
We recommend retrying affected services periodically. There is currently no confirmed resolution time.
Latest update
Microsoft's latest published update (12 November 2026, 19:30 UTC) confirms that investigations and recovery efforts are ongoing.
Next update expected: 22:00 UTC, Thursday 12 November 2026.
We are monitoring Microsoft's service health updates and will share further information as it becomes available.
Thank you for your patience and understanding while Microsoft works to resolve the issue.
We'll keep you updated.