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IT Support: Don't Underestimate the Value of the Human Touch
Managed Services /

3 minute read

IT Support: Don't Underestimate the Value of the Human Touch

It wasn’t so long ago that internal IT teams were responsible for procuring, managing, and...

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Who’s the Boss? Is cloud IT working for you or are you working for IT?
IT Security /

1 minute read

Who’s the Boss? Is cloud IT working for you or are you working for IT?

Is Cloud IT working for you or are you working for IT? Since launching our Touch Cloud private...

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Why Colocation Closes the Gap Between Cloud and On-Premises Hosting
Managed Services /

5 minute read

Why Colocation Closes the Gap Between Cloud and On-Premises Hosting

I often talk about the power of the cloud, but let’s not forget — pure cloud infrastructure isn’t...

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Preventing data disasters, with Matt Johnson (Chief Technology Officer)
IT Security Cloud Managed Services /

2 minute read

Preventing data disasters, with Matt Johnson (Chief Technology Officer)

A data centre can be the difference between a complete data disaster, and effective data recovery. By entrusting your valuable customer data in one of...

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5 Minutes with Andy Smith, Intercity Security Operations Centre Manager (‘ISOC’)
IT Security Managed Services /

3 minute read

5 Minutes with Andy Smith, Intercity Security Operations Centre Manager (‘ISOC’)

Tell us what your role is, and what team you work on… As the ISOC manager it’s my team that look after annuity services on a 24 hours per day, 7 days per...

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Lambeth Council - Serving one of London’s most diverse boroughs
Managed Services /

1 minute read

Lambeth Council - Serving one of London’s most diverse boroughs

Lambeth is one the most densely and diversely populated of all the 33 boroughs in London and is home to approximately 330,000 residents. Intercity...

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GÉANT – Making managed services easy
Managed Services /

2 minute read

GÉANT – Making managed services easy

GÉANT is a not-for-profit organisation and trusted partner of the European Commission (EC) as the coordinator of large-scale network projects co-funded by...

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What is the Role of an Infrastructure Management Service (IMS)?
Managed Services /

1 minute read

What is the Role of an Infrastructure Management Service (IMS)?

IT infrastructure management service (IMS) is about administering and managing technology, information and data in a proactive way. Its scope ranges from...

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The Top 5 Challenges Faced by UK SMEs
Managed Services /

2 minute read

The Top 5 Challenges Faced by UK SMEs

If like many UK businesses, you’re an SME running on stretched resources and time, chances are you’re more focused on making a profit than you are on...

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