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Why poor AX is holding back your contact centre CX
Unified Communications /

2 minute read

Why poor AX is holding back your contact centre CX

It's seriously tricky to help your contact centre agents perform at their best. There's an...

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What AX is and why it's key to creating happier customers
Unified Communications /

3 minute read

What AX is and why it's key to creating happier customers

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This Week's Top Tech News
Technology News /

2 minute read

This Week's Top Tech News

Of all the groups you probably thought were safest when it comes to cybersecurity, you'd be...

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The Threat Lifecycle of Ransomware
IT Security Technology News /

1 minute read

The Threat Lifecycle of Ransomware

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This Week's Top Tech News
Technology News /

2 minute read

This Week's Top Tech News

So far this year, we don’t think we’ve made it a week without reporting another cyber attack. This week is no different, with Iran blaming a foreign group...

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This Week's Top Tech News
Technology News /

2 minute read

This Week's Top Tech News

There’s some major tech news out there this week, with multiple attacks having been reported – alongside industry efforts to protect us all from scam...

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6 Reasons Network Security is Critical
IT Security Technology News /

4 minute read

6 Reasons Network Security is Critical

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This Week's Top Tech News
Technology News /

2 minute read

This Week's Top Tech News

Once again, chip shortages are in the news, with Apple facing the consequences. Hackers have been busy, with Google reporting significant increases in...

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Intercity Technology at Birmingham Tech Week
Digital Workplace Future of Work /

3 minute read

Intercity Technology at Birmingham Tech Week

Birmingham Tech week is fast approaching, and we’re delighted to say that we’ll be a part of it! Birmingham Tech Week (Oct 11th – 15th) is a festival of...

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