Agentic AI Risks: Why Intent Matters More Than Capability

In this special write-up, Professor Lee Doughty, Director of Security, Resilience and AI Practice at Intercity Technology and Visiting Professor at...

UC Provider Checklist: 6 Things to Compare Before You Buy

Not all unified communications providers are equal, and feature lists only tell part of the story. Whether you're preparing for the PSTN switch-off...

AI Risk for UK Businesses: Beyond the Doomsday Headlines

Spend five minutes reading about artificial intelligence and you could be forgiven for thinking humanity is edging towards an existential crisis. The...

Intercity becomes Official Technology Partner for Black Country Chambers of Commerce

Technology is moving faster than ever, and for many businesses, that pace of change is as much a source of pressure as it is opportunity. From cyber...

Copilot Is Connecting to More of Your Business. Is Your Governance Keeping Pace?

Microsoft Copilot is becoming more connected to the applications, data and processes organisations use every day. That's good news for...

What the NATS outage teaches UK businesses about operational resilience

Operational Resilience Lessons from the NATS Outage.

What Microsoft's new Teams bot-blocking policy means for your organisation

Security and governance remain high on the agenda for IT teams, particularly as collaboration platforms continue to evolve. Microsoft's latest...

Managing 50 sites vs 5: When is SD-WAN worth considering?

If you're responsible for a growing organisation, it's easy to assume that Software-Defined Wide Area Networking (SD-WAN) only becomes relevant...